Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
At Ghous Online Mart, we strive to ensure a seamless shopping experience by offering reliable delivery and a hassle-free return policy. We provide both standard and express shipping options, delivering across [your service areas]. Orders are processed within [X] business days, and estimated delivery times vary based on location. Customers will receive a tracking number once their order is dispatched. If you are not satisfied with your purchase, we offer a 14-day return policy, allowing returns or exchanges for unused and undamaged items in their original packaging. Refunds are processed within 7 business days after the returned product is inspected. Please note that certain items may not be eligible for return due to hygiene or customization reasons.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
At Ghous Online Mart, we prioritize customer satisfaction and offer a flexible Exchange & Return policy to ensure a hassle-free shopping experience. If you are not completely satisfied with your purchase, you may request an exchange or return within 14 days of receiving the product. The item must be unused, in its original packaging, and in the same condition as received. Once the returned item is inspected, refunds will be processed within 07 business days, or you may opt for an exchange of equal value. Please note that certain items, such as perishable goods, personal care products, or customized orders, may not be eligible for return. Shipping charges for returns may apply unless the item received was defective or incorrect. For further assistance, feel free to contact our customer support team
The product is not accepted back if at least one of the components is missing:
- Fully equipped equipment;
- A receipt proving the fact of purchase in the WoodMart online store;
- Warranty card;
- An act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
